Privacy Policy

Last updated: December 2025

Introduction

At www.pro-installs.com (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you visit our website, www.pro-installs.com, or use any of our services.

By using our website, you consent to the collection and use of your data in accordance with this policy.

1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: This includes your name, email address, postal address, phone number, and other information you provide when filling out forms on our website or when you contact us directly.
• Technical Data: This includes information such as IP address, browser type, device type, operating system, and pages you visit on our website. This is collected automatically through cookies and similar technologies.
• Usage Data: Information about how you use our website and interact with our services, such as the pages you visit, the links you click, and the duration of your visit.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide and improve our services.
• To personalize your experience on our website.
• To communicate with you, including responding to inquiries and sending marketing communications (if you’ve opted in).
• To comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing Personal Data

We rely on the following legal bases to process your personal data under the GDPR:

• Consent: Where you have given us consent to process your personal data, such as when you subscribe to our newsletter.
• Contractual Necessity: Where processing is necessary for the performance of a contract, such as providing you with services you’ve requested.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services or communicating with you about our website.

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

5. Sharing Your Data

We will not share your personal data with third parties except in the following circumstances:

• With service providers who help us operate our website and services (e.g., hosting providers, payment processors, marketing partners).
• Where we are required by law to disclose your data (e.g., to comply with a legal obligation or protect our rights).
• With business partners if you have consented to receiving communications from them.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When personal data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Under the GDPR and UK Data Protection Act 2018, you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete data we hold about you.
• Erasure: You can ask us to delete your personal data in certain circumstances.
• Restriction of Processing: You can request that we restrict the processing of your personal data in some cases.
• Data Portability: You can request that we transfer your personal data to another service provider in a machine-readable format.
• Objection: You can object to our processing of your personal data for direct marketing or other legitimate interests.

To exercise any of these rights, please contact us using the details below.

8. Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure.

However, no data transmission over the internet can be guaranteed to be completely secure, and we cannot ensure the absolute security of your data.

9. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that such transfers are in compliance with applicable data protection laws and that appropriate safeguards are in place.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective from the date of posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, please contact us at: